CRERIE Wellbeing Consultancy
A Human Presence Approach
Workplace Wellbeing Support Service Agreement
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Agreement Overview
This agreement outlines the provision of independent workplace wellbeing and reflective support services delivered by:
Service Provider
CRERIE Wellbeing Consultancy
[Your Full Name]
[Business Address]
[Email Address]
[Phone Number]
and
Client Organisation
[Organisation Name]
[Organisation Address]
[Primary Contact Name & Position]
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Purpose of Service
CRERIE Wellbeing Consultancy provides confidential, independent workplace wellbeing support designed to offer employees a safe, approachable, and reflective space to discuss emotional wellbeing, workplace pressures, and personal stressors.
The service operates through a human-centred and preventative approach focused on:
- emotional wellbeing support
- reflective listening
- early intervention
- psychologically safer workplace support
- staff wellbeing and resilience
Services Included
The agreed service may include:
Confidential 1:1 wellbeing support sessions
Informal reflective wellbeing conversations
Workplace wellbeing drop-in support
Emotional wellbeing guidance
Signposting to external specialist services where appropriate
General wellbeing trend observations (non-identifiable)
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Service Delivery
Agreed Date(s):
[Insert Date(s)]
Agreed Time:
[Example: 9:00am – 5:00pm]
Service Location:
[Insert Workplace Address]
Support sessions may be delivered through:
pre-booked appointments
informal drop-in sessions
or a combination of both.
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Confidentiality
All support sessions remain confidential unless:
there is a safeguarding concern,
risk of serious harm,
legal obligation,
or immediate safety concern requiring escalation.
No personal employee disclosures will be shared with management unless consent is provided or safeguarding responsibilities require appropriate action.
CRERIE Wellbeing Consultancy may provide general wellbeing themes or observations in anonymised format to support organisational wellbeing development.
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Professional Boundaries
CRERIE Wellbeing Consultancy provides:
wellbeing support
reflective listening
emotional support
preventative wellbeing guidance
signposting support
The service does not provide:
emergency mental health intervention
crisis response services
psychiatric services
medical assessment
formal psychotherapy unless separately agreed
Employees requiring specialist intervention may be directed toward appropriate external services.
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Safeguarding Responsibilities
Where safeguarding concerns arise, CRERIE Wellbeing Consultancy reserves the right to follow safeguarding procedures in accordance with professional, legal, and ethical responsibilities.
The client organisation agrees to provide relevant safeguarding contacts and procedures prior to service commencement.
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Fees & Payment Terms
Agreed Fee:
£[Insert Amount]
Payment Terms:
Invoices are payable within 14 days of invoice date unless otherwise agreed.
Payment details will be provided on invoice.
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Cancellation Policy
Cancellations made:
within 48 hours of the agreed service date may incur a 50% fee
within 24 hours may incur the full agreed fee
unless otherwise agreed by both parties.
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Independent Consultancy Status
CRERIE Wellbeing Consultancy operates as an independent consultancy service and is not employed by the client organisation.
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Insurance & Professional Practice
CRERIE Wellbeing Consultancy confirms appropriate:
Professional Indemnity Insurance
Public Liability Insurance
will be maintained throughout service delivery.
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Agreement Acceptance
By signing below, both parties confirm agreement to the terms outlined within this document.
⸻
Signed Agreement
Service Provider
Name: _________
Signature: ________
Date: __________
⸻
Client Organisation
Name: _________
Position: _________
Signature: ________
Date: __________